Terms and Conditions

1. Membership Terms and Conditions 

1.1 Agreement to Terms 

By joining BCoE, all members agree to be bound by this Policy, the BCoE Editorial Policy and any applicable terms for specific activities, events, or programmes. These terms form the basis of your relationship with BCoE and CIHT as the hosting organisation. 

1.2 Eligibility and Membership Categories 

BCoE membership is open to individuals in England, working in or with a professional interest in local bus policy, service delivery, or related transport functions. This includes, but is not limited to, staff at: 

1.3 Changes to Membership Criteria 

We may amend our membership criteria, categories, or levels from time to time. Any material changes will be communicated to existing members by email and published on the BCoE website with reasonable notice before taking effect. 

1.4 Termination of Membership 

Members may terminate their BCoE membership at any time by notifying bcoe@ciht.org.uk. BCoE reserves the right to revoke membership where a member has failed to comply with the Code of Conduct or these terms. Upon termination, personal data will be retained only in accordance with CIHT's data retention schedule and will not be used for ongoing BCoE member communications. 

2. Code of Conduct at BCoE Events 

2.1 Introduction 

BCoE is a professional community that values respect, integrity, and inclusivity. This Code of Conduct applies to all members and participants at BCoE events, both in-person and virtual. By attending a BCoE event, you agree to abide by this Code. Violations may result in removal from the event and, where serious, revocation of BCoE membership. 

2.2 Respectful and Professional Conduct 

All participants are expected to communicate respectfully and professionally at all times. This includes: 

2.3 Inclusivity and Zero Tolerance for Harassment 

BCoE's community is diverse. We are committed to providing an environment in which all individuals are treated with dignity and respect, regardless of race, ethnicity, nationality, gender, age, sexual orientation, disability, or religion. 

Harassment, discrimination, and bullying in any form are not tolerated. If you witness or experience inappropriate behaviour, please report it to the event organiser immediately. All reports will be treated confidentially. 

2.4 Virtual Event Etiquette 

When participating in virtual events: 

3. Events Terms and Conditions 

3.1 Event Eligibility 

BCoE events are primarily intended for BCoE members. Some events - including the BCoE Bus Forum meetings and selected workshops or sessions - may be open to non-members or delivered by invitation. Where applicable, attendees who are not BCoE members may be contacted with information about how to join. 

3.2 Recording Policy 

BCoE may record events and sessions for use in promotional materials, learning resources, or other purposes deemed appropriate by the organisation. Recordings may be shared via the BCoE website, social media, or other platforms such as YouTube. Attendees will be informed before recording begins. If you have concerns about being recorded, please contact the event organiser prior to the event. 

3.3 Data at Events 

Personal data provided at event registration will be processed in accordance with this Privacy Policy. Your name, job title, and organisation may be shared with other delegates, speakers, and co-organisers for pre- and post-event networking purposes. If you do not wish your details to be shared in this way, please email bcoe@ciht.org.uk before the event. 

3.4 Cancellation by BCoE 

BCoE reserves the right to amend, reschedule, or cancel any event. This may occur due to circumstances beyond our control, including where minimum attendance numbers are not achieved. In such cases, registered delegates will be notified promptly and offered a full refund (where applicable) or the option to transfer their registration to another event in the same year. 

3.5 Cancellation by Delegates 

Delegates may cancel their place and receive a full refund, where applicable, provided written notification is received at bcoe@ciht.org.uk at least one calendar month prior to the event date. Where a booking or administration fee has been charged, a handling fee of up to 10% may be deducted from any refund.